COOKIE POLICY
This Cookie Policy explains how XReelz uses cookies and similar tracking technologies when you visit or use the XReelz website (www.xreelz.com/) and related services. Cookies help us operate the platform, keep your account secure, remember your preferences, understand how the website is used, and improve your overall experience. Some cookies are essential for the platform to function, while others are optional and used only if you choose to allow them.
The website is owned and operated by:
Company Name: Qylo B.V.
Entity: Private Limited Company (B.V.)
Company Registration Number: 95718575
Registered Office: Staverenstraat 15, 7418 CJ Deventer, The Netherlands
Contact Email: info@xreelz.com
This Cookie Policy should be read together with our Privacy Policy and Terms of Service. These documents explain how we handle your personal information, what rights you have, and the rules that apply when you use the platform. By continuing to use the website after seeing our cookie banner, you agree to the use of cookies as described in this Policy unless you choose to change your preferences. You can manage or withdraw your consent for non-essential cookies at any time through your browser settings or the cookie banner.
If you have any questions about this Cookie Policy, you may contact us at info@xreelz.com.
WHAT ARE COOKIES?
Cookies are small text files that are placed on your device when you visit a website. They store information that helps the website function properly, remember your preferences, keep your session active, and understand how you interact with different pages. Cookies may be set directly by us (first-party cookies) or by third parties that provide services to us, such as hosting, analytics, security, or payment processing (third-party cookies). In addition to cookies, we may use similar technologies such as web beacons, pixels, scripts, and device identifiers. These technologies work in a similar way and help us operate the platform, keep it secure, and improve your experience.
HOW WE USE COOKIES
We use cookies and similar technologies to operate and improve the XReelz platform. Cookies help us keep your account secure, remember your settings, enable important website functions, and make the platform easy to use. Some cookies are essential and must be used for the website to work, such as those that keep you logged in or protect your account during authentication. Other cookies help us understand how users interact with the platform, improve performance, fix issues, and develop new features. If you choose to enable personalisation, cookies may also help us show you more relevant content. We also use cookies to detect fraud, prevent misuse, and comply with legal and safety requirements. Non-essential cookies are used only if you agree to them through the cookie banner or your browser settings.
TYPES OF COOKIES WE USE
We use several different types of cookies on XReelz. Some are needed to keep the website running safely, while others help support added features. Below is a simple explanation of each category.
a) Strictly Necessary Cookies:
These cookies are required for the platform to function. They keep your session active, protect your account during login, enable payments, remember your cookie preferences, and help us maintain security. You cannot disable these cookies because the website cannot work without them.
b) Performance and Analytics Cookies:
These cookies help us understand how users interact with the platform. They collect information about which pages are visited, how long users stay on the site, and whether any errors occur. This information allows us to improve platform performance, fix issues, and develop new features. These cookies are optional.
c) Functionality Cookies:
These cookies remember your preferences so we can tailor the platform to your needs. For example, they save display settings such as light or dark mode, keep your sidebar or layout choices, and store other basic customisation settings.
d) Tailored Content Cookies:
If you enable personalisation, these cookies help us recommend content or creators based on your interactions. This includes remembering what you viewed, searched for, or liked. You can turn off personalisation at any time, and these cookies will stop being used.
e) Targeting and Restriction Cookies:
These cookies help us apply age restrictions, country-based content rules, or legal limitations on certain categories. They may also help ensure you see content appropriate to your region. These cookies support compliance and safety requirements.
f) Third-Party Cookies:
Some cookies are placed by trusted third parties that support our services. This includes hosting providers, analytics partners, verification providers (such as Ondato), payment processors, and security or fraud-prevention tools. These partners collect information only for the services they provide to us and must follow strict privacy and security requirements.
LIST OF COOKIES
We use a combination of first-party and third-party cookies to operate the platform, keep your account secure, remember your settings, and improve your experience. The table below lists the main cookies used on XReelz, along with their purpose, how long they remain on your device, and the category they belong to. Some cookies stay only for your current browsing session, while others may remain for a longer period to support essential functions, fraud prevention, or personalisation (if enabled). We update this list from time to time as our platform evolves or as we add or remove features.
| Sr. No. | Cookie Name | Purpose | Duration | Category |
|---|---|---|---|---|
| 1. | deviceId | Used to uniquely identify the user's device for backend operations such as security, session validation, and basic functionality. The identifier is randomly generated on the frontend and does not contain personally identifiable information. | Persistent | Strictly Necessary |
| 2. | next-auth.callback-url | Stores the URL to which the user is redirected after successful authentication to ensure proper login flow. | Session | Strictly Necessary |
| 3. | next-auth.csrf-token | Helps protect the application against Cross-Site Request Forgery (CSRF) attacks during authentication requests. | Session | Strictly Necessary |
| 4. | xreelz_auth_token | Used to authenticate the user and maintain a secure session after login. Required for accessing protected features. | Session | Strictly Necessary |
| 5. | xreelz_consent_config | Stores the user's cookie consent preferences to ensure the application respects their privacy choices. | Persistent | Strictly Necessary |
| 6. | sidebar_state | Stores the user's sidebar open/close preference to maintain UI state during the session. | Session | Functionality |
THIRD-PARTY COOKIES
Some cookies on XReelz are placed by trusted third parties that help us operate the platform, keep it secure, process payments, and carry out essential functions such as identity verification, analytics, and fraud prevention. These third-party cookies may collect information such as device details, browsing activity, authentication status, and security signals. They are used only for the specific services these partners provide to us and must follow strict confidentiality, data protection, and security requirements.
These third-party cookies may come from:
- hosting and cloud service providers
- identity and age-verification partners (such as Ondato)
- payment processors and banking partners
- analytics and performance tools
- security and fraud-prevention systems
- content delivery networks (CDNs)
Third-party cookies are not used for advertising or unrelated tracking. They are used only to support the safe and lawful operation of the platform, and only for the functions we rely on them to perform. You can manage your preferences for non-essential third-party cookies through your browser settings or the cookie banner.
HOW YOU CAN CONTROL COOKIES
You can manage or change your cookie preferences at any time. When you first visit the platform, you will see a cookie banner that allows you to accept or reject non-essential cookies. Essential cookies cannot be disabled because the platform cannot function without them. You may also manage cookies through your browser settings, where you can block, delete, or restrict cookies on your device. If you choose to disable certain cookies, some features of the platform - such as login, personalisation, payment processing, or saved preferences - may not work properly. You can withdraw your consent for non-essential cookies at any time by updating your browser settings or clearing your stored cookies.
EFFECTS OF DISABLING COOKIES
If you choose to block or disable cookies, some parts of the platform may not work as expected. Essential features such as logging in, staying signed in, processing payments, applying age restrictions, or keeping your preferences may stop functioning correctly. Certain personalised features, such as recommended content or saved settings, may not be available. Some pages may load more slowly, and security measures may not work as effectively. While you are free to disable non-essential cookies, please note that disabling essential cookies will prevent you from using key parts of the platform.
DO YOU HAVE QUESTIONS OR CONCERNS ABOUT THIS COOKIE POLICY?
In the event you have any grievance regarding anything related to this Cookie Policy, in that case you may freely write your concerns through your registered email to Grievance Officer/Designated Representative at:
- Name: Luke van Kooten and Thijs Maarse
- Email: info@xreelz.com
- Postal: Staverenstraat 15, 7418 CJ Deventer, The Netherlands
UPDATES TO THIS COOKIE POLICY
We may update this Cookie Policy from time to time to reflect changes in how we use cookies, updates to our services, legal requirements, or improvements to the platform. When we make changes, we will update the "Last Updated" date shown at the bottom of this Policy. If the changes are significant, we may also show a notice on the website or notify you by email. We encourage you to review this Cookie Policy regularly so you understand how we use cookies and how you can manage your preferences. Your continued use of the platform after any updates means you accept the revised version of this Policy.
CONTACTING US
If you have any questions about this Cookie Policy, please contact us at info@xreelz.com.
Last updated on January 15, 2026